Frequently Asked Questions

1. What services does Classic Impressions offer?

   • We offer a range of services including exterior and interior car detailing, full detailing packages, and car accessories.

2. Where are you located?

   • We are located at 82 Cold Spring Road, Monticello, New York, 12701.

3. What are your business hours?

   • We operate from 9:00 AM to 7:00 PM, Monday through Saturday. We are open 12 p.m. through 5:00 p.m. on Sundays.

4. How do I book an appointment?

   • You can book an appointment through our website at www.classicimpressions.net, or by calling us at 845-513-5112. Walk-ins are also welcome.

Car Detailing Services

5. What does a full detailing package include?

   • Our full detailing package includes both exterior and interior detailing services. This includes a thorough wash, clay bar treatment, waxing, interior vacuuming, upholstery cleaning, and more.

6. How long does a detailing service take?

   • The time required depends on the package you choose and the condition of your vehicle. Typically, a full detail can take anywhere from 2 to 4 hours.

7. Do I need to schedule an appointment, or do you accept walk-ins?

   • While we recommend scheduling an appointment to ensure availability, we do accept walk-ins based on availability.

8. Can you detail my car at my location, or do I need to bring it to your shop?

   • Currently, we offer detailing services at our shop only. You’ll need to bring your vehicle to our location in Monticello.

9. What products do you use for detailing?

   • We use high-quality, professional-grade products that are safe for your vehicle and the environment. This includes eco-friendly cleaners, waxes, and conditioners.

Pricing and Promotions

10. What is the price for a basic car wash?

    We offer a special promotion where you can get a basic car wash for just $9.99.

11. Do you offer any discounts or promotions?

    • Yes! We offer several promotions, including a $9.99 basic car wash, a 10% discount for referrals, and loyalty rewards for repeat customers.

12. Do you offer packages for regular detailing services?

    • Yes, we offer discounted packages for regular customers who want to keep their vehicles in top condition year-round. Please contact us for more details.

13. How do I pay for your services?

    • We accept various forms of payment, including cash, credit/debit cards, and online payments through our website.

14. Can I leave my car with you and pick it up later?

    • Absolutely! Many of our customers drop off their vehicles in the morning and pick them up later in the day.

15. Do you offer any warranty on your detailing services?

    • Yes, we stand by the quality of our work. If you’re not satisfied with the results, please let us know, and we’ll make it right.

16. What should I do if I have an issue with my service?

    • Customer satisfaction is our top priority. If you encounter any issues, please contact us immediately, and we’ll address your concerns.

17. Do you provide gift certificates?

    • Yes, we offer gift certificates that make great presents for car enthusiasts. You can purchase them in-store or online.